iPad I do not know how to upgrade the version (iPad client) 1. Access AppStore on your device. 2. When AppStore is displayed, select “Update” at the bottom of the screen. 3. If your CheX version is not up-to-date, go to the “Update” page As the application of CheX is displayed, click the “Update” button next to the application You can update to the latest version by selecting it. I do not know how to check the version (iPad client) 1. Open She X. 2. “Version: ○○” at the bottom right of the screen will be the version of CheX you use. CheX app falls down while using There is a possibility that the free space is extremely short, or updating of CheX is in progress. If the free space is extremely short, delete unnecessary applications, photos etc. Please remove the acquired file after iPad restart. (Files saved on the server are not deleted) If CheX is updating, please wait until it is completed. What is session timeout? If communication with the server has not been performed for a certain period of time (3 hours) It will automatically log out function. Although CheX occupies a lot of capacity in the storage capacity of the iPad, there is no way to reduce it? There are possibilities that occupy the capacity of iPad because there are many files acquired with CheX application. Please delete the acquired file. (Files saved on the server are not deleted) I want to save photographed pictures in iPad’s album application In straight-line photo mode or pin mode Touch the taut photo frame or the pin on the drawing to display the photo list screen. 1. Switch to picture selection mode (tap the three-wire icon) 2. After selecting the photo, tap the OpenIn button (upload button at bottom right of the screen) 3. Tap Save image to complete. Camera does not start up There is a possibility that the camera application on the CheX side is not permitted and it is not activated. Please set the following settings and try again. 1. Open the application settings and scroll down. 2. Tap the CX application and change the camera to permission. I want to change the number of pixels to shoot You can change from the setting button. 1. Tap the gear icon. 2. Tap the number of pixels at the time of photographing and change to an arbitrary number of pixels to complete. Can not import photos from album application There is a possibility that it can not be taken because the album is not permitted on CheX side. Please set below and try again. 1. Open the application settings and scroll down. 2. Tap the CX application and change the picture to permission. I forgot my password 1. Click on the person who forgot the password after selecting the project. 2. Enter the login ID or mail address of the person who forgotten and send it. 3. Since the e-mail will arrive, we reset the password and it will be completed. If you can not select a project you belong to (if you have not added a project) From the user who is adding the belonging project from the login ID, password confirmation screen Please enter your login ID password. Next FAQ
