FAQFrequently Asked Questions

File conversion fails

Conversion failure may be caused in the following cases.
Sorry to trouble you, but please confirm.
Files that fail to convert
-501 Files other than office file
-1001 or more Office files
– CAD file without layout setting
– dwg, dxf, tfas file for which an external reference file is set (it can be output with blanks depending on options * dwg, dxf only)
– Invalid file (extension and contents are not present, 0 KB, etc.)
– File operation restriction is set by password etc.
Files that may fail to convert
– Files with size greater than or equal to A1 (sometimes disconnected due to timeout)